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PAYMENTS

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept the following forms of payment. 
Visa, Master, Discover, American Express and Paypal. 

ORDERS

CAN I MAKE CHANGES OR CANCEL MY ORDER AFTER IT'S BEEN PLACED?

Yes, but hurry! We can only make changes or cancel your order if it has not shipped. please contact our customer service at 562-888-3515 or email us at info@bekdo.com.
If your order has already shipped, simply return or exchange it.  

I RECEIVED INCORRECT ITEM OR FAULTY ITEM.

We’re sorry to hear that you've received an incorrect or faulty item. Please send us a message with your order ID, the name/product code of the item
you were supposed to receive and further details of the problem within 30 days of receiving your order. 

HOW DO I EXCHANGE AN ITEM?

Please contact us for exchange instruction at 562-888-3515 or email us at info@bekdo.com

CAN I RETURN OR EXCHANGE ITEMS THAT WERE PURCHASED ON SALE?

 All final sale items cannot be returned or exchanged. For our full Return & Exchange Policy, click here. 

WHY WAS MY ORDER CANCELED?

Due to an unforeseen event, the item you ordered suddenly became out of stock and is no longer available. We promise these cases are rare. However, if an item in your order does become unavailable, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order.

SHIPPING

WHEN WILL MY ORDER SHIP?

 Most orders ship within 1 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.